Shipping Policy
At NEXINTON, we are committed to delivering your order as quickly and safely as possible.
Order Cancellation
Once an order is placed, it begins processing immediately and cannot be canceled.
However, once your order is delivered, you may contact our support team to initiate a return. Once the returned item is received and approved, a refund will be processed.
📧 Contact: contactnexintonllc@gmail.com
Processing Time
All orders are processed within 2–3 business days before shipment.
Shipping Times
Shipping times vary depending on your location:
| Location | Estimated Delivery Time |
|---|---|
| United States | 7–15 Business Days |
| Canada & Europe | 7–15 Business Days |
| Australia & New Zealand | 15–25 Business Days |
| Central & South America | 7–15 Business Days |
| Asia | 7–15 Business Days |
| Africa | 15–30 Business Days |
Maximum delivery time: 20 business days (in most cases)
Delivery times do not include processing time or possible customs delays.
Tracking Information
- You will receive a tracking number via email once your order has shipped
- Please allow 2–5 business days for tracking updates to appear
If tracking shows “No Information Available”, this is normal during initial processing.
If it has been more than 5 business days, contact us for support.
Lost or Missing Packages
- We are not responsible for orders delivered to an incorrect address entered at checkout
- Please ensure your shipping details are correct
If the mistake is on our end, we will take full responsibility and resolve the issue at no extra cost.
Shipping Protection (If Selected)
If you choose Shipping Protection at checkout:
- You are eligible for a reshipment or refund if your package is lost in transit
Customs, Duties & Taxes
We are not responsible for any customs fees or import taxes once the item has shipped.
By purchasing from us, you agree that:
- Additional charges may apply depending on your country’s regulations
NEXINTON Promise
We aim to provide a smooth and reliable shipping experience.
If you have any questions or concerns, feel free to reach out: